What payment methods do you accept?
We accept most major credit cards, Apple Pay (on Safari Mobile & Safari Mac), Amazon Pay (in the US), and PayPal. We are working on accepting alternative payment methods in the near future.
Why am I paying sales tax now when I haven't on previous purchases?
As an e-commerce company based in the USA, we are required to charge sales tax, which may vary over time, and depending on the state to which items are being shipped.
How do I sign up for Klarna?
You must be at least 18 years old to use Klarna. If you are in the domestic US, you will see an additional payment option at checkout. Simply select 4 interest-free installments with Klarna as your payment method. You will be redirected to Klarna’s website to enter your credit or debit card information. This is the card Klarna will use for all scheduled automatic payments.
Which payment methods are accepted with Klarna?
Klarna currently accepts all major debit and credit cards (i.e. Mastercard, Visa, AMEX, Discover). Please note, prepaid cards are not accepted.
Are there any hidden costs when paying with Klarna?
There are no added costs. However, a late fee of up to $7 may be charged by Klarna if an automatic payment cannot be collected. Please see Klarna’stermsfor more information.
Am I eligible for a return if I use Klarna as my payment method?
Yes, the standard ANINE BING return policy applies. If something is not quite right, email concierge@aninebing.com within 14 days of receiving your order to initiate a return.
What happens if I cannot make my Klarna payment?
Scheduled payment dates cannot be modified. Klarna currently only offers the option to pay early. If you are unable to make a payment, please contact Klarna directly via theKlarna appor atKlarna.com. Unfortunately, our ANINE BING Concierge Team is unable to assist with any Klarna payment inquiries.